Amazon Best Selling Author

Monthly Archives: November 2013

Losing Customers?

Your long-term customers are your most profitable customers.  What are you doing to keep them?  Here are a few things to remember… Your customers like you and your employees.  Keep the relationship a good one and protect it. Treat new

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Dependability

Are you dependable?  With this instant culture we are living in, you might be surprised to find out that it is becoming harder to be dependable.  Is it easy for you to say what you’re going to do and then

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