Do you think that good customer service has disappeared? I have noticed that good customer service seems to be a thing of the past. During college, a good friend of mine worked at Nordstrom, a company that demands its employees…
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Yearly Archives: 2013
Follow Through
Have a few big accounts, or customers slipped through your fingers? Have you simply dropped the ball on something you regret? Well, take advantage of the Christmas season to reconnect with some of the years past mistakes. While watching the…
What’s Your Follow Up Plan?
Do you have a follow up plan? Without a plan, it is far too easy for you and your team to drop the ball. We live in a very competitive business world. Your customers have more buying options than ever…
Losing Customers?
Your long-term customers are your most profitable customers. What are you doing to keep them? Here are a few things to remember… Your customers like you and your employees. Keep the relationship a good one and protect it. Treat new…
Dependability
Are you dependable? With this instant culture we are living in, you might be surprised to find out that it is becoming harder to be dependable. Is it easy for you to say what you’re going to do and then…
Guide To Success
Most business owners could use a little help. They are smart, they have a good idea, they have a courage to try. But a lot of business owners can feel a little lost at times and not sure where to…
$5 Million Increase In Company Revenue
What would a $5 million increase in your company’s revenues mean for you, your employess, your vendors, your customers or your family? That kind of an increase would have a huge impact on much more than just your pocket book. …
Grow Something
Have you ever taken the time to grow something? I mean really grow something from start to finish? We always start a garden in the early…
Asking How to Find Cash
Are you finding yourself asking “How can I grow or have more cash in my business? It’s an easy question to ask, and it’s easy to blame the economy. Yet our economy cannot be to blame when people are still lining…
Finish Line
I recently drove a support vehicle for my husband as he completed a 206 mile bike race. The race has a “cult” following, boasting over 1400 racers from 42 states. The race has many different categories or “CATS”, and each…
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